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Our Core Services
We carefully inspect every rug before cleaning to determine the best method. From stain removal to full restoration, we ensure each rug receives personalized treatment.
Professional Rug Washing
A rug is a filter for your home, trapping dust, pollen, and skin cells deep within its foundation. At Hill Rug Wash, our professional washing service goes far beyond a surface scrub. We utilize a multi-stage cleaning process that begins with a thorough "dusting" to vibrate out dry particulates that vacuums can’t reach. Once the dry soil is removed, your rug is treated to a customized wash based on its fiber type—whether it’s wool, silk, or synthetic. We use pH-neutral cleaning agents and soft-bristled agitation to lift deep-seated grime without stripping the natural oils from the fibers. The result is a rug that looks vibrant, feels softer, and contributes to a healthier indoor environment.
Rug Repair and Restoration
Wear and tear are inevitable, but they don't have to be permanent. Our Repair and Restoration service is dedicated to extending the life of your precious textiles. From repairing frayed fringes that have been caught in a vacuum to re-weaving holes caused by moths or heavy foot traffic, our master artisans handle every rug with surgical precision. We specialize in side-binding (overlocking) to prevent edges from unraveling and can even perform color restoration for rugs that have faded due to sun exposure. By matching the original wool type and dye shades, we ensure that our repairs are virtually invisible, maintaining both the aesthetic and the resale value of your investment.
Pet Stain and Odor Removal
We love our pets, but their accidents can be devastating for a rug. Standard household cleaners often only mask the smell or, worse, "set" the stain permanently. Our specialized Pet Stain and Odor Removal process targets the problem at the molecular level. Urine contains uric acid crystals that trap odors deep inside the rug's core. We use advanced enzymatic treatments that break down these crystals, effectively "digesting" the organic matter. This process doesn't just hide the scent—it removes the source of the odor and sanitizes the fabric, making your rug safe for children to crawl on and preventing pets from "re-marking" the same spot.
Water Damage Restoration
Whether it’s a burst pipe, a roof leak, or a flood, water is a rug’s greatest enemy. If left untreated, moisture leads to "dry rot," mold growth, and permanent color bleeding (dye migration). Hill Rug Wash provides rapid-response restoration to save rugs that have been compromised by water. Our process involves immediate moisture extraction using industrial-grade equipment, followed by a decontamination wash to kill any bacteria or fungi brought in by the water. We then place the rug in a climate-controlled drying environment with high-velocity air movers to ensure the core is 100% dry, preventing the musty smells and structural breakdown that occur with improper air-drying.
Specialized Rug Cleaning
Tailored Solutions for Modern and Heirloom Rugs Not every rug can be treated the same way. A machine-made polypropylene rug requires a different chemistry than a hand-knotted Persian silk rug. Our Specialized Rug Cleaning service is an "audit-first" approach where we identify the weave, the dye stability, and the fiber origin before any water touches the rug.
Custom Rug Services
Sometimes, a standard rug doesn't perfectly fit your lifestyle or your room. Our Custom Rug Services offer professional modifications to make your rugs work for you. We provide expert rug resizing, where we can cut and re-bind a large rug to fit a new space perfectly after a move. Additionally, we offer Custom Underlay (Padding) fitting. Most "off-the-shelf" rug pads are thin and can actually damage floors; we provide premium, breathable padding cut to the exact dimensions of your rug to provide extra cushion, prevent slipping, and protect your hardwood or tile floors from scratching.